Contact Us & Live Chat (see live chat buttons below)!
Hours & Live Chat (see live chat buttons below)!
We serve worldwide. You may check this regularly as it could change.
Normal Hours (Mon-Fri based on USA EST time): 8am-4pm
This is normal hours for job requests and live chat. Send us a email direct, in your login area, live chat, or leave a message on live chat.
Extended Hours (Mon-Fri based on USA EST time): 4pm-8am
Send us a email direct, in your login area, live chat, or leave a message on live chat and we will do our best to get back to you as we are able.
Weekend Hours (Sat-Sun based on USA EST time): All hours
If you have a critical job request (i.e. an emergency), submit either a direct email with the special address given to you upon signup OR support control job request in your login area. Mark somewhere in the subject line the word “critical” without the quotes. As a side-note, you may also submit normal job requests during the weekend so that we can get to it in preparation for the coming week.
Emergencies/Critical Requests: 24/7 (all days & hours)
If you have a critical job request (i.e. an emergency), submit either a direct email with the special address given to you upon signup OR support control job request in your login area.
Regarding Live Chat/Messaging on this page: All Normal Hours & some Extended/Weekend Hours (unless we are helping other customers at the time)
Our desire is to provide you with superior all-around service. If we are not available immediately on live chat during ANY of the above hours, then that means we are currently providing service to others, stepped away, or you have caught us during extended/weekend hours. However, at times we may be available for live chat during both extended/weekend hours.
Get In Touch & About Us
Contact us if you need additional information to answer your questions. You can also click on any one of the “Live Chat” buttons near the bottom of the page if we are available. Otherwise, you can leave a message in the chat “Live Chat” box (or contact us with any of the other ways) and we will get back to you promptly. Feel free to get in touch anytime. Here are a few ways . . .
Use the form on this page
Use LIVE chat/messaging on this page
Use direct email
Use Skype (get our Skype ID here)
Use Social Media and Connect with Us On . . .
USA Based (NC-North Carolina):
WP Website Help
116 Lowes Foods Dr.
Lewisville, NC 27023
***Also, contact us if you are having trouble with creating a account, checkout, functionality, or any other issue at all. We will promptly help you out. You can also use LIVE chat/messaging near the bottom of most pages or the left tab.
WP Website Help is based out of NC (USA) and has a team of Global WordPress support fanatics who love to help others harness the power of WP without all the stress. We are also entrepreneurs who love technology and making stuff online work to produce desired results. It helps people tap into the power of WordPress to achieve respective successes in their various endeavors. Limitless WordPress help is what WP Website Help is all about!